Process analysisis used to examine how well an organization’s processes are performingin alignment with strategic goals and operational objectives. It evaluates theefficiency, effectiveness, and value contributionof existing processes.
“Process analysis involves gathering and evaluating data about how work is performed to determine if processes are efficient, effective, and aligned with business objectives.”
– ABPMP CBOK®, Chapter 4 – Process Analysis
It supports:
Performance improvement
Identification of bottlenecks
Alignment with strategy and customer needs
[Reference: ABPMP CBOK®, Chapter 4 – Process Analysis, ]
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