Developers mad changes to a page. The client views the page but still sees the old version. However, when the client views the page Incognito mode, the new pages displays correctly.
What is the solution to this problem?
A.
Clear the cache of the browser and access the page again
B.
Contact your system administrator to see if there are issues with the replication queue
C.
Check the page status and if necessary, the state of the replication queue
D.
Clear the Dispatcher cache and access the page again
When changes are made to a page but the old version is still seen by the client, it is often due to the Dispatcher cache still serving the old content. The Dispatcher cache stores HTML pages and assets to reduce the load on the AEM server and improve performance. Here are the steps to resolve the issue:
Clear the Dispatcher Cache:
Navigate to the Dispatcher cache directory on the server.
Identify the cached files related to the page in question.
Delete the relevant cached files or clear the entire cache if necessary.
Access the Page Again:
Once the cache is cleared, the new version of the page will be served from the AEM server when accessed again, reflecting the recent changes.
References:
AEM Dispatcher documentation on cache invalidation and management.
Best practices for managing the Dispatcher cache to ensure updates are reflected promptly.
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