Active Listening: The change curve requires empathetic and effective communication to understand concerns, address resistance, and guide individuals through emotional responses to change. Active listening is a vital skill in this process.
Other Options:
Time management: Important but not specific to the emotional aspects of change.
Negotiation: Relevant for resolving conflicts but secondary to listening during change.
Decision-making: Necessary for leadership but not for guiding individuals emotionally.
Key AgilePM Concepts Referenced:
Engagement and Support: AgilePM Handbook, Chapter 6, Section 6.4.
Contribute your Thoughts:
Chosen Answer:
This is a voting comment (?). You can switch to a simple comment. It is better to Upvote an existing comment if you don't have anything to add.
Submit