Apple Certified Support Professional DEP-2025 Question # 57 Topic 6 Discussion
DEP-2025 Exam Topic 6 Question 57 Discussion:
Question #: 57
Topic #: 6
Your organization has new devices in Apple Business Manager. During deployment, the new Mac computers enroll in MDM, but the new iPhone devices don’t enroll. What might be the cause?
A.
Someone in your organization must manually reset the iPhone devices before they can enroll in MDM
B.
The iPhone devices are waiting for approval in Apple Business Manager before they can enroll in MDM
C.
The iPhone devices don’t have an MDM server assignment
MDM server assignment is required for enrollment. TheApple Business Manager User Guidestates, "For devices to automatically enroll in MDM via Apple Business Manager, they must be assigned to an MDM server. Without this assignment, enrollment will not occur during setup." Option C explains why iPhones fail to enroll while Macs succeed. Options A, B, and D are incorrect as new devices don’t need resets, approval is automatic for Apple purchases, and 5G doesn’t block enrollment.
[References:, Apple Business Manager User Guide, "Assign Devices to MDM" section., Apple Platform Deployment Guide, "Automated Device Enrollment" section., , ]
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