The ASQ Certified Manager Of Quality/Organizational Excellence emphasizes the importance of recognizing employees’ achievements as a key factor in achieving worker satisfaction. Recognition aligns with the principles of engaging and motivating employees, which are critical for delivering products and services that fulfill customer requirements within business expectations. It is part of the broader scope of managing for organizational excellence, which includes motivating staff and managing human resources effectively123.
References: 1: Manager of Quality/Organizational Excellence Certification CMQ/OE - ASQ. 2: What Is Organizational Excellence? - ASQ. 3: WHY BECOME A CERTIFIED MANAGER OF QUALITY/ORGANIZATIONAL EXCELLENCE? - ASQ.
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