The ASQ Certified Manager of Quality/Organizational Excellence Handbook, Fifth Edition1
The action by a leader that is considered a roadblock to organizational success is personally solving daily problems. Leaders who engage in this behavior may inadvertently create a dependency on themselves, hinder the development of problem-solving skills in their team, and prevent the organization from achieving sustainable improvements. Effective leaders empower their teams to address problems collaboratively and focus on systemic solutions rather than individual fixes1.
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