Check Point Support in many cases asks you for a configuration summary of your Check Point system. This is also called cpinfo. Cpinfo is a utility that collects diagnostic data on a Check Point gateway, management server, or log server. It generates a file that contains information such as product version, license details, OS details, network configuration, installed hotfixes, status of Check Point processes, firewall tables, etc. This file can be used by Check Point Support to troubleshoot issues or analyze performance. References: [Cpinfo Utility]
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