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Cisco CCNP Collaboration 300-820 Question # 63 Topic 7 Discussion

300-820 Exam Topic 7 Question 63 Discussion:
Question #: 63
Topic #: 7

300-820 Question 63

Refer to the exhibit. When a user tries to sign in to the Cisco Jabber client through Mobile and Remote Access, they receive this error message: “Cannot communicate with the server.” The external DNS server is configured with the SRV records listed in the exhibit.

What is the cause of the issue?
A.

The collab-edge DNS record must be added to the DNS server and the _cisco-uds DNS record must be removed.

B.

A Cisco CSF device must be configured in UC for the user and the _cisco-uds DNS record must be removed.

C.

The HTTP allow list is not allowing communication with the Instant Message and Presence server.

D.

The _sips DNS record must target expE-pub.cll-collab.internal and the _cisco-uds DNS record must be removed.

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Actual exam question for Cisco 300-820 exam by Xander45832 at May 1, 2026, 5:46:48 PM

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