Remote Services metrics are the metrics that show the performance and behavior of the external systems that an application interacts with, such as web services, databases, message queues, etc. An AppDynamics administrator can use two locations to view Remote Services metrics: the Tier Dashboard and the Exit Point Metrics. The Tier Dashboard shows the flow map of a tier and its downstream dependencies, including the remote services that the tier calls. The administrator can click on any remote service node on the flow map to see the metrics such as average response time, calls per minute, errors per minute, etc. The Exit Point Metrics show the metrics for all the exit points (remote service calls) of an application, grouped by type, such as HTTP, JDBC, JMS, etc. The administrator can drill down to see the metrics for each exit point, such as the backend name, the tier name, the business transaction name, etc.
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