A technician finds that a new company security policy has broken an application in use at a branch office. Which of the following should the technician do to ensure that the application is fixed and prevent the issue from reoccurring?
A.
Request a policy exception be put in place while the application requirements are addressed
B.
Reinstall the affected software using local administrative rights for each computer
C.
Remove the new security settings and change the administrative accounts on the branch office computers to prevent the settings from being reapplied
D.
Research and procure a replacement application that is not adversely affected by the new policy
If a new security policy disrupts an essential application, the best course of action is to request a policy exception while a permanent solution is developed. This allows the application to function while ensuring compliance with company security policies.
B. Reinstall the affected software using local administrative rights for each computer – Incorrect. If the security policy is blocking the application, reinstalling it will not resolve the issue.
C. Remove the new security settings and change administrative accounts – Incorrect. Altering security settings without approval could violate company policies and create security risks.
D. Research and procure a replacement application – Incorrect. While replacing the application may be an option, it is not an immediate solution to restoring functionality.
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