A. Run the maintenance application:
Most modern printers include a built-in maintenance application that can calibrate the print heads and correct alignment issues. Running this tool is the first step to address misalignment.
Incorrect Options:
B. Clean the rollers: Cleaning rollers is typically done to resolve paper feed or jamming issues, not alignment problems.
C. Upgrade the firmware: While updating firmware is beneficial for performance improvements, it is not the first step for fixing alignment.
D. Reinstall the drivers: Misaligned printing is usually hardware-related, not a driver issue.
Key Takeaway: The maintenance application should be run first to resolve alignment issues in a newly installed printer.
[Reference: CompTIA A+ Core 1 Exam Objectives (220-1201), Domain 5.5 – Printer troubleshooting., , , ]
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