After a user installs a mobile application from an advertisement, the phone's battery dies a few hours later, and it is hot to the touch, even when not in use. Which of the following should a technician do first?
Comprehensive and Detailed Explanation From Exact Extract:
These symptoms strongly suggest malware activity—likely from the newly installed app. The first action should be torun a malware scanto detect and isolate malicious software.
FromQuentin Docter – CompTIA A+ Study Guide:
“Signs of malware infection include rapid battery drain and overheating. The first step should be a malware scan using trusted mobile antivirus apps.”
Contribute your Thoughts:
Chosen Answer:
This is a voting comment (?). You can switch to a simple comment. It is better to Upvote an existing comment if you don't have anything to add.
Submit