→ Heuristics are informal rules or guidelines used to solve problems when full information is unavailable or when optimal solutions are computationally impractical. They are often used in complex decision-making and AI.
Why the other options are incorrect:
A: Schedule refers to timing, not problem-solving.
B: A plan is a formal structure, not flexible for uncertain conditions.
D: Algorithms are step-by-step procedures for defined problems — not suited for ambiguity.
Official References:
CompTIA DataX (DY0-001) Study Guide – Section 5.1:“Heuristics provide flexible guidance for solving problems with high uncertainty or limited data.”
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