Data centres are essential for supporting the IT operations and applications of various businesses across different industries. Data centre downtime can have a negative impact on the business results, such as loss of revenue, customer satisfaction, productivity, reputation, and competitive advantage. According to a web search, the average cost of data centre downtime in 2020 was $8,851 per minute, and the average duration of a data centre outage was 95 minutes1. This means that a typical data centre outage could cost a business over $840,000 in direct and indirect losses1. Therefore, data centre downtime can have a significant impact on the business results, regardless of the industry or sector.
References: Unplanned Downtime Costs More Than You Think, Downtime, Outages and Failures - Understanding Their True Costs, The Unplanned Downtime Nightmare — And How Operators Can Avoid
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