Effective communication is a critical component of project management. Pausing to let the other person speak is indeed an effective probing method. It allows the other person to think and provide more detailed information, which can be crucial for understanding the project’s needs and concerns. While open questions are also important as they encourage detailed responses, the power of pause should not be underestimated as it can lead to more thoughtful and comprehensive answers.
References: = The information is based on general communication techniques used in project management, as detailed in resources such as “Probing Questions to Get Beneath the Surface - The Management Center” and “Communication tips: How to harness the power of pause” from The Enterprisers Project12. These sources emphasize the importance of pausing in conversations to allow for better understanding and more effective communication.
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