To prevent a timeout and loss of communication during an external switch firmware upgrade, the customer should configure the LACP failover trigger within the uplink set. By setting the LACP failover trigger to "All active uplinks transition to offline," the configuration ensures that the traffic will be redirected to available uplinks in the event of an uplink failure or during the upgrade process, maintaining communication and preventing timeouts.
[Reference: HPE Synergy Configuration Guide, ]
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