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IIA CIA IIA-CIA-Part3-3P Question # 100 Topic 11 Discussion

IIA-CIA-Part3-3P Exam Topic 11 Question 100 Discussion:
Question #: 100
Topic #: 11

A supervisor receives a complaint from an employee who is frustrated about having to learn a new software

program. The supervisor responds that the new software will enable the employee to work more efficiently and with greater accuracy. This response is an example of:
A.

Empathetic listening.

B.

Reframing.

C.

Reflective listening.

D.

Dialogue.

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Actual exam question for IIA IIA-CIA-Part3-3P exam by Nova2566 at Apr 30, 2026, 12:11:12 PM

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