IIBA Certified Business Analysis Professional CBAP Question # 13 Topic 2 Discussion
CBAP Exam Topic 2 Question 13 Discussion:
Question #: 13
Topic #: 2
You are working with Tom, a key stakeholder, in your business analysis duties. Tom is asking you about the desired outcome for current business opportunity.
Which one of the following is NOT an example of a desired outcome?
A.
Implement new machinery to complete the work processes faster
A desired outcome is a statement of what the organization wants to achieve as a result of the business analysis work. A desired outcome should be specific, measurable, achievable, relevant, and time-bound (SMART). A desired outcome should also be aligned with the organizational goals and objectives, and provide value to the stakeholders. Examples of desired outcomes are increase sales, reduce costs, and reduce time to deliver a product or service. Implement new machinery to complete the work processes faster is not an example of a desired outcome, but rather a possible solution or requirement that may help to achieve a desired outcome. References: BABOK Guide v3, page 97; CBAP / CCBA Certified Business Analysis Study Guide, page 217.
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