IIBA Certification of Capability in Business Analysis CCBA Question # 178 Topic 18 Discussion

Business analysis planning and monitoring includes tasks that organize and coordinate the efforts of business analysis professionals and stakeholders. These tasks produce outputs that are used as guidance for the other tasks1. Some of the activities involved in this knowledge area are:

Planning how requirements will be approached, traced, and prioritized. This involves defining the requirements life cycle, the level of detail and quality of the requirements, the traceability approach, and the prioritization methods2.

Identifying stakeholders. This involves determining who are the key individuals or groups that have an interest or influence on the solution or the business need, and analyzing their needs, expectations, and level of involvement2.

Defining and determining business analysis processes. This involves selecting the appropriate business analysis approach (such as predictive, adaptive, or hybrid), defining the deliverables and activities, and estimating the effort and resources needed for the business analysis work2.

Job shadowing, on the other hand, is not a business analysis planning and monitoring activity, but an elicitation technique. It involves observing a stakeholder performing their work tasks to gain a better understanding of their needs and challenges2. References:

2: CBAP/CCBA Certified Business Analysis Study Guide, 2nd Edition, by Susan Weese and Terri Wagner, Wiley, 2011.

1: A) Business Analysis Planning and Monitoring | The International Institute of Business Analysis™.