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ISM CPSM CORE Question # 46 Topic 5 Discussion

CORE Exam Topic 5 Question 46 Discussion:
Question #: 46
Topic #: 5

Supplier X provides software critical to production at EFG Corporation. Supplier X informs EFG that the software version it currently uses will no longer be supported and recommends an upgrade to a newer version. However, EFG is very pleased with the performance of the current version, and the costs for upgrading are prohibitive at this time. EFG wants to find incentives for Supplier X to continue supporting EFG's needs. In this situation, which of the following would be the BEST course of action for EFG to take?


A.

Request Information on the newer software version to persuade top management of its value


B.

Contact EFG's legal department to review the liquidated damages clause in the contract with Supplier X


C.

Identify additional business opportunities for Supplier X at EFG, as part of their ongoing relationship


D.

Stress that failure to offer support will result in negative references for Supplier X


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