ITIL 4 ITIL-4-Foundation Question # 1 Topic 1 Discussion

ITIL-4-Foundation Exam Topic 1 Question 1 Discussion:

Question #: 1

Topic #: 1

Which practices is MOST associate with the use of empathy to understand users?

Service desk

Continual improvement

Service level management

Change enablement

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Actual exam question for ITIL ITIL-4-Foundation exam by Ember8811 at Jan 25, 2025, 9:21:06 PM

Chosen Answer: A B C D
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