ITIL 4 ITIL-4-Foundation Question # 2 Topic 1 Discussion

ITIL-4-Foundation Exam Topic 1 Question 2 Discussion:

Question #: 2

Topic #: 1

Which is an activity of the 'incident management" practice?

Assessing and prioritizing improvement opportunities

Performing service reviews with customers

Providing good-quality updates when expected

Automating service requests to the greatest degree possible

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Actual exam question for ITIL ITIL-4-Foundation exam by Riven77170 at Feb 14, 2025, 12:57:37 AM

Chosen Answer: A B C D
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