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ITIL 4 ITIL-4-Foundation Question # 102 Topic 11 Discussion

ITIL-4-Foundation Exam Topic 11 Question 102 Discussion:
Question #: 102
Topic #: 11

Which is a key activity carried out in the ‘did we get there?’ step of the ‘continual improvement’ model?
A.

Define measurable targets

B.

Perform baseline assessments

C.

Execute improvement actions

D.

Evaluate measurements and metrics

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Actual exam question for ITIL ITIL-4-Foundation exam by Kairo8149 at Sep 21, 2026, 12:00:21 AM

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