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ITIL 4 ITIL-4-Foundation Question # 204 Topic 21 Discussion

ITIL-4-Foundation Exam Topic 21 Question 204 Discussion:
Question #: 204
Topic #: 21

Identify the missing word in the following sentence.

A service is a means of enabling value co-creation by facilitating outcomes that customers want to achieve, without

the customer having to manage specific [?] and risks.
A.

information

B.

utility

C.

warranty

D.

costs

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Actual exam question for ITIL ITIL-4-Foundation exam by Dune30989 at Sep 29, 2026, 12:00:17 AM

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