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ITIL 4 ITIL-4-Foundation Question # 215 Topic 22 Discussion

ITIL-4-Foundation Exam Topic 22 Question 215 Discussion:
Question #: 215
Topic #: 22

How should the workflow for a new service request be designed?
A.

Use a single workflow for all types of service request

B.

Leverage existing workflows whenever possible

C.

Use different workflows for each type of service request

D.

Avoid workflows for simple service requests

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Actual exam question for ITIL ITIL-4-Foundation exam by Dune82293 at Aug 23, 2026, 12:00:33 AM

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