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ITIL 4 ITIL-4-Foundation Question # 249 Topic 25 Discussion

ITIL-4-Foundation Exam Topic 25 Question 249 Discussion:
Question #: 249
Topic #: 25

What role would be MOST suitable for a new graduate with great levels of empathy and understanding of business issues? They also have good communication skills, high emotional intelligence, and a broad understanding of IT technology.
A.

Service level manager

B.

Service desk agent

C.

Change authority

D.

Problem analyst

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Actual exam question for ITIL ITIL-4-Foundation exam by Phoenix1162 at Dec 9, 2025, 12:00:22 AM

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