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ITIL 4 ITIL-4-Foundation Question # 23 Topic 4 Discussion

ITIL-4-Foundation Exam Topic 4 Question 23 Discussion:
Question #: 23
Topic #: 4

Which benefit is MOST aligned with the guiding principle 'progress iteratively with feedback'?
A.

Service providers are able to respond more quickly to customer needs

B.

Bottlenecks in the service provider's workflow are identified.

C.

The complexities of the service provider's IT systems are identified.

D.

The service provider gains a better understanding of the customer experience.

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Actual exam question for ITIL ITIL-4-Foundation exam by Storm56708 at May 2, 2026, 10:17:05 PM

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