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ITIL 4 ITIL-4-Foundation Question # 27 Topic 4 Discussion

ITIL-4-Foundation Exam Topic 4 Question 27 Discussion:
Question #: 27
Topic #: 4

Which is provided by the ‘engage’ value chain activity?
A.

Ensuring that stakeholder expectations for quality are met

B.

Ensuring that stakeholder needs are understood by the organization

C.

Ensuring that service components are available when needed

D.

Ensuring that services are operated to meet agreed specifications

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Actual exam question for ITIL ITIL-4-Foundation exam by Axel15832 at May 1, 2026, 5:42:25 PM

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