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ITIL 4 ITIL-4-Foundation Question # 47 Topic 6 Discussion

ITIL-4-Foundation Exam Topic 6 Question 47 Discussion:
Question #: 47
Topic #: 6

Which service level metrics are BEST for measuring user experience?
A.

Single system-based metrics

B.

Metrics for the percentage of uptime of a service

C.

Operational metrics

D.

Metrics linked to defined outcomes

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Actual exam question for ITIL ITIL-4-Foundation exam by Solis5628 at Feb 22, 2026, 12:00:33 AM

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