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Exam ITIL-4-Specialist-High-velocity-IT All Questions
Exam ITIL-4-Specialist-High-velocity-IT All Questions

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ITIL 4 Managing Professional ITIL-4-Specialist-High-velocity-IT Question # 1 Topic 1 Discussion

ITIL-4-Specialist-High-velocity-IT Exam Topic 1 Question 1 Discussion:
Question #: 1
Topic #: 1

Users often do not provide feedback because they do not believe it will be addressed.

Which is the BEST method for encouraging users to submit feedback in this situation?


A.

Offering rewards for providing feedback


B.

Making feedback processing visible for everyone


C.

Conducting mandatory feedback surveys


D.

Reducing the number of feedback channels


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