In DPI,scope of controlrefers to theauthority and influence a manager has over people and activities. It defines how far their decision-making power extends—essential for ensuring clarity in governance and accountability. It is not about risks owned (B), reporting relationships (D), or specific improvement content (A).
(Reference: ITIL® 4 Strategist DPI, section on "Governance structures – scope of control vs. span of control")
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