A healthcare quality professional is charged with facilitating a team. The goal of the team is to develop criteria for levels of care in behavioral/mental health. Which of the following is the most important characteristic of the facilitator?
Explanation: The ability to moderate a work group (C) is the most important facilitator characteristic, ensuring effective collaboration and progress. Selecting members (A) and knowledge of mental health (B) or levels of care (D) are secondary. NAHQ prioritizes moderation skills.
[: NAHQ CPHQ Study Guide, Performance and Process Improvement Section, “Team Facilitation Skills”; NAHQ CPHQ Practice Questions, Quality Team Dynamics., ]
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