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NAHQ Certified Professional in Healthcare Quality Examination CPHQ Question # 16 Topic 2 Discussion

CPHQ Exam Topic 2 Question 16 Discussion:
Question #: 16
Topic #: 2

Leadership at an outpatient multi-specialty clinic is working toward becoming a high-reliability organization. In the past week, there have been three medication errors with high-risk medications in the procedure area. Which of the following responses by leadership is consistent with high-reliability principles?


A.

Create an additional constraint on availability of high-risk medications.


B.

Require medications be double-checked before administration.


C.

Meet with staff involved in the errors to gain additional insight.


D.

Ensure risk management staff coordinate disclosure to the patients.


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