An improvement team is presented with the following information and tasked with deciding which improvement methodology would be most appropriate:
Medication Physician Order to Medication Arrival on Unit
Time in Minutes: Median: 45, Average: 44.3, Goal: 30
Staff Comments:
"The process is too complicated.”
"Why do I need to enter the order into two different systems? There are lots of non-value added steps.”
"We are constantly waiting for the medication to be delivered from the pharmacy, which delays patient care. Why can't we access this medication directly on the floor?”
"The pharmacy overproduces this medication in large batches, which goes wasted.”Based on the information available, which of the following methodologies is most appropriate to address the concerns about the process?
Submit