Explanation: The first step in creating an operational plan is to align priorities with the strategic plan (D), ensuring improvement efforts support long-term goals. Frameworks (A), qualitative data (B), and risk/cost criteria (C) follow alignment. NAHQ emphasizes strategic alignment as the foundation.
[: NAHQ CPHQ Study Guide, Organizational Leadership Section, “Strategic Planning and Operational Alignment”; NAHQ Code of Practice, Principle 1: Organizational Leadership and Integration., ]
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