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NAHQ CPHQ Certification CPHQ Question # 379 Topic 38 Discussion

CPHQ Exam Topic 38 Question 379 Discussion:
Question #: 379
Topic #: 38

An organization is implementing significant change that affects how staff perform their jobs. Staff members are exhibiting varying levels of acceptance and resistance. Which of the following is the best approach?
A.

Invest energy in staff who are positioned to positively influence their peers.

B.

Immediately institute the progressive discipline process with resistant staff members.

C.

Hold a meeting to communicate compliance expectations with an emphasis on consequences for non-compliance.

D.

Delay the change until everyone is agreeable with the implementation plan.

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Actual exam question for NAHQ CPHQ exam by Solis5006 at Mar 28, 2026, 12:00:24 AM

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