Proactively developing communication channels ensures that they are established, tested, and functional before a critical need arises.
Purpose:
Facilitates timely and effective communication during both routine and emergency situations.
Ensures that communication processes do not face delays due to unprepared or unavailable channels.
Benefits:
Increases efficiency by having predefined methods for sharing information.
Promotes clear and reliable communication across all organizational levels.
Why Other Options Are Incorrect:
A: Communication channels should accommodate multiple formats (written, verbal, digital, etc.).
C: Record-keeping is important but not the primary purpose of proactive channel development.
D: Limiting communication to a single channel reduces flexibility and can hinder effectiveness.
[References:, OCEG GRC Capability Model: Highlights the importance of proactive communication planning., ISO 31000 (Risk Management): Discusses the role of communication in risk and operational management., , , ]
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