In the context ofPrincipled Performance,integrityrefers to the state of beingwhole, complete, and aligned with ethical principles. It is foundational to achieving sustainable performance and building trust with stakeholders. The key components of integrity include:
Fulfilling Obligations:
Acting in accordance with the organization’s values, policies, and commitments.
Ensuring accountability by consistently meeting promises and expectations.
Honoring Promises:
Maintaining transparency and reliability in relationships with stakeholders, including employees, customers, regulators, and investors.
Demonstrating consistency between words and actions.
Addressing Failures:
When promises are broken, integrity requires organizations toacknowledge the mistake, take corrective actions, and learn from the experienceto prevent future occurrences.
Why Option D is Correct:
Option D captures the essence of integrity as beingwhole and completeby addressing obligations and repairing trust when necessary.
Options A, B, and C are limited in scope and do not address the broader definition of integrity as understood in Principled Performance.
Relevant Frameworks and Guidelines:
OCEG (Open Compliance and Ethics Group) Principled Performance Framework:Defines integrity as central to achieving principled performance, where decisions and actions are aligned with values, ethics, and responsibilities.
COSO ERM Framework:Emphasizes integrity as critical to creating a culture of accountability and ethical behavior.
In summary, integrity in the context of Principled Performance is about maintaining trust and ethical behavior through fulfilling obligations, keeping promises, and addressing failures in a responsible manner.
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