U+ Bank wants to offer a Gold credit card to customers who have an annual income of more than USD150000. What do you configure in the Next-Best-Action Designer to achieve this outcome?
Engagement Policy Condition: This condition is used to specify the criteria that a customer must meet to be eligible for an offer, such as having an annual income above USD 150,000 for a Gold credit card.
Implementation: In the Next-Best-Action Designer, configure the engagement policy to include an income threshold check to ensure only eligible customers receive the offer.
Reference: Pega documentation outlines how to set up engagement policies to define conditions under which offers are presented (Pega Customer Decision Hub, Engagement Policies).
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