The Wait step in Pega is used to pause a case until a specific condition or event occurs, making it suitable for scenarios where progression is dependent on external approvals or actions:
C. A payroll user cannot process a salary increase until the department manager approves the increase. In this scenario, the Wait step can be used to halt the process until approval is received from the manager. This ensures that the case only moves forward once the necessary approval is secured, maintaining process integrity and control.
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