The Wait step in Pega is used to pause case processing under specific conditions:
A. Pausing a case until a predetermined time expires. This is a straightforward use of a Wait step, halting the case progress until a certain time period elapses, which is useful for processes requiring a delay or a cooling-off period.
C. Pausing a case until another case reaches a specified status. This usage ensures that dependent cases are synchronized in their progression, pausing one case until another related case achieves a specific milestone or status.
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