View all questions & answers for the PEGAPCSA87V1 exam
Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if the item will not be returned?
Replace the Wait step in the Item Return stage with a Change Stage step.
Add a condition to skip the Item Return stage when a return is not necessary.
Add an Item Retention alternate stage and define a process for retention of item.
Add a decision in the Item Return process to change the stage when a return is not necessary.
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