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Exam ITIL-4-DITS All Questions
Exam ITIL-4-DITS All Questions

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PeopleCert ITIL 4 Strategic Leader ITIL-4-DITS Question # 18 Topic 2 Discussion

ITIL-4-DITS Exam Topic 2 Question 18 Discussion:
Question #: 18
Topic #: 2

An organization encourages employees to carry out small experiments to see what impact they may have. Recent experiments have included changing office layouts, reconfiguring virtual infrastructure, trialing small changes to apps used by its customers, and introducing small changes to contracts with key suppliers.

How could this help the organization become more competitive?


A.

By educating consumers about changes to services


B.

By improving strategic alignment


C.

By improving return on investment


D.

By encouraging a focus on innovation


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