Comprehensive and Detailed Explanation From Exact Extract:
Adigital businessis defined in ITIL 4 as one that uses digital technology at the core of its operations and strategic decisions. It doesn’t just use technology to support business—it conducts business via digital means. Option D best captures this definition. Options A and B describe technical capabilities (information systems, digitization). Option C refers to operational technology.
[Reference: ITIL 4 Leader: Digital & IT Strategy – Section 1.3 “Understanding Digital Business,” p. 21–23., —]
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