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PMI Project-Management-Professional PMP Question # 76 Topic 12 Discussion

PMP Exam Topic 12 Question 76 Discussion:
Question #: 76
Topic #: 12

A project requires the installation of a call center to support operations. It is estimated that the call center will need 100 people working on

weekdays from 8:00 a.m. to 5:00 p.m. and weekends from 8:00 a.m. to 12:00 p.m.

What should the project manager do?


A.

Implement the call center with internal staff to ensure the work is performed according to the company’s culture.


B.

Work with 50% of the people internally and contract the other 50% to an outside company.


C.

Delegate the analysis to the human resources (HR) department in order to organize the call center operations.


D.

Conduct an alternative analysis to decide whether to hire people directly or contract with a company to do the job.


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