A client is structured as a matrix organization for an agile project The project manager is working on-site with key stakeholders from different parts of the organization
How should the project manager handle the different stakeholders?
A.
All stakeholders are important, so the project manager should follow directions provided by management and key stakeholders
B.
Because there are different perspectives perform a stakeholder analysis and act based on the outcome.
C.
The project manager is working on the client's premises, so follow the directions of all the key stakeholders
D.
This is an agile project, so listen only to the directions of the project manager's supervisor and the functional managers of the organization
According to the PMBOK Guide, 7th edition, one of the principles of project management is to collaborate with stakeholders. This means that the project manager should identify, analyze, and engage the project stakeholders throughout the project life cycle, especially in an agile project where the stakeholder involvement and feedback are essential for delivering value. A stakeholder analysis is a tool that helps the project manager to understand the different perspectives, interests, needs, expectations, and influence of the stakeholders, and to plan the appropriate strategies to communicate and collaborate with them. By performing a stakeholder analysis, the project manager can handle the different stakeholders in a matrix organization more effectively, and avoid potential conflicts, misunderstandings, or misalignment of goals. References: PMBOK Guide, 7th edition, page 9, Principle 2: Collaborate with Stakeholders; page 31, Section 2.3.1, Project Stakeholders; page 41, Section 2.5.1.1, Stakeholder Analysis.
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