In a frequently changing project, the project manager discovers a customer requirement change during a daily meeting. What should the project manager do?
A.
Give the change to the scrum master to investigate how much additional effort the change will require.
B.
Tell the customer that the requirement change will be put into the next project phase if management approves.
C.
Validate the requirement change with the product owner and development team before redefining the scope.
D.
Escalate to management for approval since the change was not included in the original requirements.
When a customer requirement change is identified, the project manager should first validate the change with the product owner and the development team. This ensures that the change is feasible and assesses its impact on the project. The PMBOK Guide outlines the importance of involving stakeholders in decision-making processes and the need for integrated change control to manage changes effectively.
References: The response is based on general project management principles as outlined in the PMBOK Guide and the standard practices of stakeholder engagement and integrated change control that are part of the PMP’s body of knowledge
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