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PMI Project-Management-Professional PMP Question # 324 Topic 35 Discussion

PMP Exam Topic 35 Question 324 Discussion:
Question #: 324
Topic #: 35

At the closing phase of the project the project manager sends the completion reports to the client as a formal written document, indicating that the contract has been completed The client refuses to approve the document since the defect rate is 0.1%. The project manager insists that it is an acceptable rate as the standard defect rate of the industry is 0.15%.

What should have been done to avoid this situation?


A.

The acceptance criteria should have been properly defined in the contract


B.

The client requirements should have been clearly defined in the contract


C.

The Manage Quality process should have been appropriately conducted


D.

The project manager should have reviewed the standard industry defect rate


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