An agile leader notices that one team member consistently fails to complete the deliverables on time The agile leader suspects that this team member does not have the proper training.
What should the agile leader do?
A.
Reassign the task to another team member and require the team member to complete training
B.
Use the retrospective meeting to remind the entire team that they must complete all deliverables in each sprint
C.
Review the definition of done (DoD) with the team so that everyone understands what the team must deliver in this sprint.
D.
Speak directly with the team member about improvements and commit to an agreed-upon time frame.
The agile leader should speak directly with the team member about improvements and commit to an agreed-upon time frame. This is the best option because it shows the agile leader’s respect and empathy for the team member, as well as the willingness to help them overcome their challenges and grow their skills. By speaking directly with the team member, the agile leader can also understand the root cause of the problem, provide constructive feedback, and agree on a realistic and achievable plan for improvement. This option also aligns with the agile values of “individuals and interactions over processes and tools” and "responding to change over following a plan"1.
The other options are not as effective as option D. Option A is not supportive and may demotivate the team member and create resentment. Option B is not appropriate and may embarrass the team member and lower the team morale. Option C is not relevant and may not address the team member’s specific needs and gaps. References: 1: Agile Manifesto, [Manifesto for Agile Software Development]
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