Comprehensive and Detailed Explanation From Exact Extract:
To collect a comprehensive support bundle for Portworx Autopilot, the proper procedure is to create a dedicated directory, send a support signal to the running Autopilot process to trigger diagnostics collection, and then the generated support bundle files from that directory. This approach ensures all relevant Autopilot logs, configuration files, and runtime metrics are gathered in a structured way, enabling effective troubleshooting and root cause analysis. Simply restarting or deleting pods is insufficient, as it does not guarantee a full diagnostics capture. The Portworx troubleshooting and support documentation outlines this method as the standard for collecting detailed Autopilot support information, facilitating accelerated support response and issue resolution in production clusters【Pure Storage Portworx Support Guide†source】.
Contribute your Thoughts:
Chosen Answer:
This is a voting comment (?). You can switch to a simple comment. It is better to Upvote an existing comment if you don't have anything to add.
Submit